Returns & Exchange Policy

• We offer exchanges or store credit only — no monetary refunds, unless the item is damaged or defective.
• You may request a return within 48 hours of delivery.
• The shipping needs to be borne by the customer for pickup or any reversal.
• All returns are subject to a quality check and accepted at the sole discretion of our team.

To report a defect:

• Email buttibutton@gmail.com within 48 hours of delivery.
• Use the subject line: Order #[Your Order Number] – Return Request.
• Mention your reason for return and attach clear photographs showing the issue (if applicable).
• Once approved, the item must be shipped back within 72 hours.

• Customized orders - made specifically for you
• Products without original tags or packaging
• Items showing signs of wear or use
• Regular orders beyond the 2-day exchange window

• Contact us within 2 days of delivery
• Share product images and reason for exchange
• We'll guide you through the exchange procedure
• Return shipping costs for exchanges are borne by the customer