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Returns & Exchange Policy
Our Exchange Policy
We offer size exchanges within 2 days of delivery if:
- The product is unused, unwashed, and in original condition
- All original tags and packaging are intact
- The exchange request is made within 48 hours of delivery
Defective Products
Returns are only accepted for defective items
To report a defect:
- Share a complete unboxing video within 24 hours of delivery
- Email the video to buttibutton@gmail.com
- Our quality team will review and guide you through the process
Non-Returnable Items
- Customized orders - made specifically for you
- Products without original tags or packaging
- Items showing signs of wear or use
- Regular orders beyond the 2-day exchange window
Exchange Process
- Contact us within 2 days of delivery
- Share product images and reason for exchange
- We'll guide you through the exchange procedure
- Return shipping costs for exchanges are borne by the customer